TERMS AND CONDITIONS OF TRADE SALES
GST/TAX
All trade prices are exclusive of GST or other taxes introduced by the government during the course of sales. GST or other taxes will be imposed on all invoices.
PRICES
All prices are subject to change without notice.
DELIVERIES
The customers are responsible for the freight costs involved. However, freight is charged at the lowest rate appropriate or, if requested by the customer, their nominated carrier used.
In case of customer fail to advise correct delivery details or change the arrangement without notification, it is customer’s responsibility to pay for the extra freight charges.
MINIMUM ORDER
There is minimum dollar amount ($350) imposed on customers’ initial order. Initial orders below the minimum requirement will have a surcharge applied to the order. There is minimum ordering quantity (2 units) required for each item set by Arton Giftware PL.
OPENING ORDERS
Customer’s initial order is processed on Pro-forma basis unless arranged otherwise by Arton Giftware PL. The order is sent when payment is received in full.
CANCELLATION OF ORDER
Customer can cancel their order/backorder in writing prior to the order to be dispatched. In case of order cancelled after dispatch, customer must be responsible for the freight charge to and from customer as well as 10% processing charge of invoice amount.
CREDIT LIMIT
Credit limit is set for customers with a credit account. The amount set is based on customer’s performance and payment history.
TITLE TO THE GOODS
Title to the goods remains with the supplier until the related invoice is paid in full. The goods are to be stored on the customer’s premises. Settlement terms are provided for credit customers after their successful application. We reserve the rights to withdraw credit facilities and demand return of the goods in the event of a breach of our settlement terms.
SETTLEMENT TERMS
The agreed settlement terms for credit customers are strictly 30 days from the date of invoice. All payments received after the 30 days limit may automatically attract a 2.5% late fee.
PAYMENT OPTIONS
The customers have the following options when come to the payment of their account.
a) Taking 3% discount off invoice amount by paying outstanding invoice within 7 days from the date of invoice, or
b) Paying full invoice amount within 30 days from the date of invoice, or
c) Paying full invoice amount plus a 2.5% on total outstanding amount per month agreed by Arton Giftware PL. when the payment is beyond 30 days.
The payment can be made by means of MasterCard, Visa, EFT and Cheque. No Amex accepted. There is no merchant fee applied to credit card payment.
Direct debit arrangement can be set by authorizing Arton Giftware to automatically charge your credit card on the date when the payment is due.
STATEMENT
No statement will be sent unless the credit account is overdue. The payment should be made promptly within days specified on the invoice/statement. Otherwise the legal procedure of collecting the debt will follow.
CHANGE OF BUSINESS DETAILS
Customer must notify the changes to the business such as the ownership, delivery addresses etc. Customer is fully responsible for the fees and charges as result of failing to notify the changes.
LEGAL COSTS
In the event of breach the settlement terms, any failure to supplier’s reminding notice/ or statement may result a debt collection procedure via legal proceeding. Therefore, customer will be responsible for all extra costs including commissions and legal costs during the collection process
DAMAGE OR NON DELIVERY
In the case of damaged or short delivery of goods, the customer must make a claim in writing or contact our sales office within 7 days of receipt of the goods. A claim made after 7 days may be refused.
Proof of damage may be requested by Arton before the claim can be verified and accepted.
RETURN OF THE GOODS
The return of the damaged or unwanted goods should be approved by the sales office. Arton Giftware takes no responsibility for any unauthorised return of the goods.
